Account Executive

Account Management at MullenLowe is about more than just client service (although we do that, too). As the connector between clients, partners, and the agency, everyone in Account Management is required to be hyper-adaptable and flexible, offering thoughtful builds in creative development, passionately selling through a campaign, mediating between different points of view, and keeping things fair, having tough conversations for the good of the relationship and work — and, of course, being a positive, awesome person people always want to have in the room. Account Management is expected to be the persuasive, resilient, and relentless force it takes to help great work get made, combining sharp points of view on both business and creative.

The Account Executive, possessing an unwavering attention to detail and the ability to work collaboratively in a team setting, centers their attention on the daily, nuts and bolts executional needs of client business helping to drive projects to successful outcomes.  Sometimes the Account Executive will own day to day aspects of an ongoing project, in other instances they will partner with a team member(s) to ensure flawlessly executed tactics and tasks ultimately lead to larger, positive project outcomes.  With eyes fixed on the finer points and particulars of projects, still and always maintaining a keen awareness of their larger business goals, the Account Executive is among the first on the field when new projects come in, and one of the last lines of defense before work is released. The successful candidate will possess the agility to adapt to changing needs and new projects as well as the polished communication skills needed for productive, trust-driven relationships with both internal team members and client contacts.  Additionally, the successful candidate embraces the team concept, the notion of always learning, ideating with colleagues, and discussing the best potential approaches to projects.

Responsibilities

• Develops strong relationships with clients through total immersion in their business.
• Works alongside strategic leads to write creative briefs that lay a strong foundation for breakthrough creative.
• Works cross-departmentally (Creative, Production, Project Management, etc.) on campaign development, helping to ensure projects are executed with precision, timeliness, and attention to detail; knows how and when to involve senior account team members and other departments/stakeholders.
• Reviews post-campaign results presentations and implements learnings
• Implements tactical plans and daily program execution to accomplish delivery of integrated client advertising campaigns under the guidance of senior account team members.
• Participates in face-to-face client meetings and status calls.
• Engages with clients on tactical initiatives under the guidance of senior account team members.
• Maintains various internal and client facing reports.
• Leads competitive and market research as assigned.
• Assists team in administrative tasks, such as billing, estimates, and media trafficking as directed by senior account team members
• Other duties as assigned*

Qualifications

• Bachelor’s degree or equivalent, “hands on” work experience in advertising required.
• 2+ years’ experience required; advertising agency experience preferred.
• Experience working on integrated campaign development across multiple departments.
• Proficiency in MS Office (Excel, Outlook, PowerPoint, Word, etc.), and Keynote required.
• Strong organizational skills, ability to be nimble, multitasking in a fast-paced environment while maintaining flawless attention to detail, a tireless work ethic, and tenacious follow through.
• Strong written and verbal communication skills required; ability to present well, read a room, and make salient points convincingly and concisely.
• Confident leading internal kickoffs, feedback sessions, and reviews.
• Experience synthesizing client direction for internal teams