Instrumental is hiring an

Account Executive

Palo Alto, United States
Full-Time
Instrumental helps the world’s most admired electronics brands build better hardware -- delivering 3mo payback periods & improving the most critical manufacturing metrics. We drive the digital transformation of quality, inspection, and testing with data analysis & AI products. Hardware engineering, operations, and quality teams leverage Instrumental’s manufacturing platform to accelerate development time, improve yields, and reduce field failures.

The right person for this role loves hardware engineering and electronics manufacturing. Helping our customers improve efficiency, reduce waste, and improve their bottom line is exciting for you.

We’re looking for an Account Executive who owns their business: you work hard and work smart. You take ownership of your pipeline by doing your own prospecting, asking great questions, listening, and delivering ROI cases to executives. You’ll be selling an AI product that works: it demos well and provides significant value in the right use cases. We are still operating in a blue ocean without, without a clear categorization of our solution nor competition, and are solving real-world problems that no other solutions in the market today can address. You can confidently sell knowing that once the deal is closed, your customer will realize value within the first 90 days.

We're Looking For Someone Who:

  • Has 6+ years of demonstrated personal success selling engineering or manufacturing software into new logo multinational companies in multiple executive stakeholder deals, 6-9 month sales cycles, and 6-7 figure contract sizes.
  • Loves the building stage of startups and brings experience finding new paths to success: rolling up their sleeves, and hitting the phone – all with startup urgency. You are a heat-seeking missile for customer needs and derive great satisfaction from the journey of solving customer problems with technology.
  • You are an adaptable and resourceful hunter. If something doesn’t exist, you’ll build it. If a customer has an objection, you’ll figure out how to deliver the right business case. If you don’t have enough in your pipeline, you’ll fill it.
  • Prefers to get in front of customers face-to-face and is willing to travel to do so.
  • Has experience selling or working with manufacturing data, digital transformation, analytics, and/or verticalized AI to technical buyers. Prior specialized experience in selling manufacturing software, or into the high-tech electronics, industrial electronics, automotive Tier 2/3s, or aerospace & defense space.

What You'll Be Doing:

  • Building your own book of business: This means you believe that only you are accountable for your own pipeline generation. We will help set you up for success with tools, marketing, and support - this role is focused on working with net new customers, not existing ones. This means you must be ready to spend 25% of your time making cold calls. We use a parallel dialer to make this efficient.
  • Developing business cases: We sell value – our team always calculates return on investment when developing a proposal with a customer.
  • Listening to your customers and qualifying opportunities: You will collect information from multiple stakeholders on what key business objectives are and where there are opportunities for improvement.
  • Selling as a team: While you own and operate the sales cycle with new customers, Marketing, Solutions Architects, Customer Success, TPMs and Product Managers all work together to deliver value to our customers.
  • Finding new paths: We are a growing organization delivering new technology into an industry that is undergoing constant change.
  • Contracts, infosec & finance: Closing deals requires partnering with your customers’ finance, legal, and IT teams.

We’re a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn – you’re encouraged to apply even if your experience doesn’t match the job description precisely!

The following is a representative annual base salary range for this position within the Bay Area: $110-150k. This position is additionally eligible for substantial variable incentives representing up to 50% of overall on-target earnings. In addition, job level and salary opportunities are evaluated through our interview process – we review the experience, knowledge, skills, and abilities of each applicant.

Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.
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