Account Executive-Installed Sales

Responsibilities: 

• Sales of additional software licenses, upgrading to existing solutions, adding clients to existing solutions, migrations, and helping to drive the solutions of other Tyler products into the EPS install base.
• Development and management of an Account Plan for each assigned customer.
• Ability to develop, maintain, and execute a plan for your territory from a regional perspective.
• Ensure that all administrative obligations are completed in a timely, accurate manner.
• Spend 20% or less of your time in the field with Customers.
• Continuously learn about Tyler’s Customers, product offerings, partnerships, our processes, and the industry. 
• Assist Management in the development of program-oriented sales offerings and campaigns. 
• Focus on Program oriented selling – utilizing the phone, email, and webinars. 
• Develop Warm Calling (existing customers) Fundamentals.
• Preparation 
• During the Call, Build Early Rapport — Reinforce Their Trust to Move Forward.
• General Benefits Questions — Define the Customer’s Reason or Interest in a Change.
• Summarize Benefits — Review the General Benefits of the specific Tyler solution. 
• Close — Recommend Next Steps.

Qualifications: 

• Phone Sales skills.
• Opportunity identification, qualification, and closure.
• Public Safety knowledge and experience preferred. 
• Proven track record in closing business – face-to-face or via phone.
• Solution and Consultative sales experience.
• Experience and a minimum proficiency with MS CRM and/or Salesforce.
• Solid written, verbal, and presentation skills.
• Ability to work within a team and provide support on topics related to the team.
• Sales territory and ideal candidate locations are: PA, NY, MD, VA, CT, ME, NH, NJ, VT