Account Executive - Cybersource

Team Summary

The Australia and New Zealand South Pacific Merchant Sales & Solutions team is responsible for the short-term and long-term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the marketplace.

Within the team, the Visa Acceptance and Cybersource Solutions business delivers for our clients is a key growth lever in AUNZSP. In such a competitive area of our network business, having a scheme agnostic asset such as Cybersource ensures we are able to grow diversified revenue pools for the business, compete with other global platforms and gateways, and deliver seller solutions to many players in payments. Bringing the specialised functions together under this Cybersource team – including sales, new business development, account management and technical and risk services – makes sense for our business.

What an Account Executive, Cybersource does at Visa:

We are seeking a driven and empathetic individual who is passionate about forging strategic partnerships and delivering solutions that meet client needs. This role requires a forward-thinking mindset and a consultative approach to understanding and addressing the needs of our clients and prospective clients. As a valued member of our team, you will develop long-term, strategic relationships with clients and collaborate with various teams within our organization to influence and align roadmaps to deliver for clients' growth. You will also lead negotiations, ensuring the best outcomes for both our clients and our company.

Key activities include:

• Engaging with clients in regular strategic & planning discussions to increase client and Visa market share and revenues.
• Leading a cross-functional team to align and deliver partnership objectives including a joint product roadmap.
• Problem-solving: Proactively identifying, analyzing, and resolving both internal and external challenges using a solution-oriented and problem-solving mindset, employing critical thinking, creativity, and decision-making skills.
• Identifying and managing acquirer and merchant sales growth opportunities, pitching payment solutions and new payment acceptance strategies, and winning a pipeline of client solutions from both current clients and new prospects in the acquiring and merchant space.
• Establishing and maintaining positive and constructive relationships with key acquirers, merchants, gateways, independent software vendors (ISVs), and other partners.
• Partnering with peers in other functional areas (e.g., product, marketing, analytics, risk, innovation, industry verticals) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
• Producing insights and analyses to improve client performance and drive understanding of client issues.

This role is an excellent opportunity for those who excel in delivering results, building meaningful relationships, driving sales through strategic partnerships, and leading negotiations. We encourage individuals who thrive in a collaborative and inclusive environment to apply.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Self-motivation and a results-oriented mindset, paired with exceptional problem-solving skills and a focus on impactful return on investment.
• Excellent communication and presentation skills with the ability to communicate at all levels within large organizations.
• Commercial negotiation experience, including managing and closing complex opportunities and deals.
• Strong leadership capabilities, with the ability to build strategic partnerships, work collaboratively across a matrixed organization, and hold self and others accountable for high-quality, timely, and effective results.
• Strong analytical skills, demonstrating intellectual and analytical rigor, along with a curious mindset that drives you to understand and solve complex problems.
• Ability to influence and negotiate with senior executives, manage multiple deliverables and projects concurrently, and prioritize effectively while managing cross-functional external stakeholders.
• Preferred knowledge of payment and/or risk management systems and the industry.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.