Account Executive - Austria

About the Role:

As the Account Executive you have responsibility for achieving sales quota, while building a long-term strategic partnership with all levels of your customer’s organisation.

You will help lead on a subset of strategically important large accounts. Reporting to the District Sales Manager, you’ll also be responsible for developing and maintaining a seamless partnership to maximise all aspects of the relationship, including adoption and use of 10x products, financial performance and business growth, customer satisfaction, and product/technology development and optimisation.

What you will be doing:

• Achieve sales growth and objectives within assigned accounts across the entire 10x portfolio
• Ensure high levels of customer satisfaction as well as up-sell and cross-sell potential within assigned key accounts
• Help set goals for the account team, provide feedback, and facilitate communication between 10x and each key account
• Provide business insight and value to retain customers and ensure customer relationships
• Demonstrate leadership and decision making in adjusting strategy to account for local factors or market shifts
• Coordinate pre-sales and post-sales follow up
• Understand the competitive dynamics within the account and help lead both development and implementation of strategies and tactics that best position 10x Genomics technology and products
• Maximise the strategic business relationship, both short term and long term, by helping align each customer’s mission and goals with successful utilisation of current and future 10x technology
• Work collaboratively with Business Development, Product Marketing, Field Sales, and Field Application Scientists to drive opportunities and awareness in assigned accounts
• Establish productive, professional relationships with key personnel in assigned customer accounts
• Negotiate all sales opportunities within company established parameters for the assigned key accounts and generate associated sales contracts and quotations
• Manage the sales process including pricing management, project pipeline visibility, product and revenue forecasting, order transactions, and ship schedules
• Provide 10x Sr. leadership & management with regular feedback on account status and key initiatives
• Navigate orders through the customer purchasing process and provide accurate sales forecasts, while keeping CRM system up to date

Minimum Requirements

• Bachelor’s degree, or equivalent, in life science, chemistry or business
• In-depth knowledge of the Life Science sector (inc. buying process and functional interactions)
• Proven successful sales experience with a technical product line
• Multi-year Life Science sales experience (e.g. NGS, Diagnostics, Spatial, pharma environment)
• Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others
• Ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Outstanding relationship building and interpersonal skills
• Ability to influence, within a matrix organisation, driving for action and consensus
• Results orientated, entrepreneurial and self-motivating
• Willing to travel 50%
• Demonstrable ability to solve problems and work effectively in a team environment
• Proficient with Microsoft Word, Excel and Outlook and CRM database (Salesforce expertise would be an advantage)

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