OpenAI is hiring an

Account Director, Majors - Manufacturing

San Francisco, United States

About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users.

You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

This role is based in San Francisco, CA OR New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

  • Lead our enterprise prospects’ journeys from consideration to purchase

  • Partner with solutions and research engineering to build and execute complex customer programs and projects

  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies

  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering

  • Support the development of company culture

We're seeking someone with experience including:

  • Experience working Manufacturing accounts (Construction, Automotive, Chemicals, Oil&Gas, Freight & Logistics, Industrial Machinery & Equipment)

  • Selling software-as-a-service at a product-led growth company

  • Achieving revenue targets >$2M per year for more than 4 years

  • Designing and executing complex deal strategies

  • Leading high-visibility customer events (CAB, conferences, product launches, etc.)

  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence


You might thrive in this role if you: 

  • Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. 

  • Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.

  • Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. 

  • Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. 

  • Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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