Account Director, Contract

Job Description:

The Account Manager - ARTBOT contributes to the creative solutions at Critical Mass by translating vision into reality. You are central to the success of your team’s creative. You’ve followed your project from ideation to completion and you understand every step in between. You can look at a storyboard and tell within minutes who you are going to need, how long it'll take, and how much it's going to cost. You’re on speed dial with your project manager, defining external costs and generating production schedules. When your creative team wanders astray you reign them back in. Why? Because you’ve earned their respect and they listen to you. Clients love you because you’ve honed in on your skills long enough to have a voice of authority. Your team loves you because you make vision a reality.  

 You will:  

• Defines project scope, recommends talent, hires contract crew/vendors   
• Generates 3rd party vendor estimates   
• Defines project schedules, sets milestones, tracks deliverables  
• Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organization, appropriately representing Critical Mass' business philosophies, protocols and standards.  
• Negotiates with 3rd parties  
• Moderates the internal and client review process   
• Coordinates all moving teams - technology, planning, creative, management, and 3rd parties.  
• Mentors internal teams through the various intricacies of content creation.  
• Cultivates strong relationships within creative teams.  
• Maintains strong working relationships with external partners.   

You have:   

• 2+ years experience with interactive design, preferably in an agency environment.  
• Experience in a leadership role that requires both client-facing and team-management aspects  
• Project management knowledge and is highly skilled in preparing budgets, statements of work and production schedules  
• A strong knowledge of the interactive space  
• Flawless communication skills.  
• Basic knowledge of software/internet development lifecycle  
• Ability to handle multiple planned and unplanned project tasks, roles and responsibilities  
• Skills in mediation, negotiation, diplomacy  

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Please note the rates below are hourly: