Account Coordinator

About the company:

At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.

Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.

Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.

About the job:

An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Coordinator will be required to manage and coordinate high profile feature and trailer projects to ensure smooth delivery from asset receipt through to final delivery. Other responsibilities will include: maintaining and developing project management processes, project billing and working closely across all operational departments. The ideal candidate will be expected to have experience with project management in the media industry coupled with an understanding of media technologies, operational processes and workflows. They will be highly motivated, possess a flexible attitude and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.

The role is primarily office based in our London facility.

Responsibilities:

• Provide account management support on Digital Cinema feature and trailer projects, supporting Digital Cinema Account Managers and Executives.
• Provide support for planning & forecasting capacity and project scheduling.
• Collaboration with internal groups and departments including Localisation, Subtitling, Graphics and Mastering teams.
• Supporting production led engagement with clients on-boarded to Pixelogic workflows.
• After hours support/response for clients and vendors, dependent on requirements.
• Other duties as assigned.

Requirements

• 2+ years’ experience in media industry and post-production.
• Strong skills with Windows OS and Microsoft Office Suite.
• Passionate about customer experience and customer service excellence.
• Positive attitude when experiencing obstacles and enthusiastic to get things done.
• Problem solver with creative and innovative approach and ability to think out of the box.
• Deep sense of urgency and ability to work in a fast-paced environment; ability to work under pressure and meet deadlines.
• Strong organisation and prioritisation skills.
• Outstanding attention to detail and ability to plan complex projects with urgency.
• Good listening skills and an ability to assimilate different viewpoints.

Preferred:

• Bachelor’s degree.
• Knowledge of post-production processes, foreign language versioning and theatrical workflows

Benefits

• Supplementary healthcare plan
• Robust pension plan
• Life assurance