Description
Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer’s self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world’s most well known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experience to digitally transform customer journeys end-to-end.
About the role
As an Accelerator Solution Developer Intern, you will be part of a dynamic team that collaborates with Solution Consultants and Product Managers to develop high-quality, scalable workflow templates for our accelerator marketplace. This role is crucial in enhancing our product offerings and streamlining the user experience across our platforms. This is a 12-week paid hybrid internship. Salary will be based on prior work and educational experience. The ideal candidate must be available to work 8-hour shifts/5 days a week, in the summer timeframe.
Responsibilities
- Collaborate with Solution Consultants and Product Managers to design and develop workflow templates that meet strategic business goals.
- Implement and test new features in workflow templates to ensure functionality and efficiency.
- Develop and maintain standardization documents, focusing on naming conventions and coding practices to ensure consistency across the platform.
- Participate in the full software development lifecycle, from requirement gathering to deployment and maintenance.
- Contribute to the improvement of our low-code/no-code platform capabilities by providing feedback and innovative ideas from a developer’s perspective.
- Assist in the documentation of developed solutions and workflows to ensure they are understandable and usable by other team members and customers.
Requirements
- Currently enrolled in a Computer Science, Software Engineering, Information Technology, or a related field.
- Basic understanding of software development and principles of workflow design.
- Familiarity with low-code/no-code development platforms is a plus.
- Strong analytical and problem-solving skills.
- Effective communication skills and ability to work collaboratively in a team environment.
- Eagerness to learn new technologies and a strong interest in the latest technology trends.
- Attention to detail and commitment to high-quality, clean code.
Benefits
Great Company Culture. We pride ourselves on having a values based culture that is welcoming, intentional, and respectful. Our internal NPS of over 65 speaks for itself - employees recommend Ushur as a great place to work!
Bring your whole self to work. We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start up and know that every person has a significant impact!
Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses and support your ongoing development and career growth.
Flexible Work. In-office, work-from-home, or hybrid, depending on position and location. We seek to create an environment for all of our employees where they can thrive in both their profession and personal life.
