Under supervision of the Assistant to the Academic Deans, the GA provides administrative support for graduate school front desk.
ESSENTIAL DUTIES/RESPONSIBILITIES
· Respond to Emails.
· Updates all Canvas sites.
· Book rooms for faculty and staff in 25Live.
· Distributes mail.
· Create event flyers and advertise as needed.
· Set up surveys in Qualtrics
· Assists with Program set up
· Greets public and handles phone, in-person, mail, fax, and e-mail inquiries from public, staff, faculty, students, and maintains telephone message pad
· Distributes mail
· Maintains general office and database files
· Maintains office equipment to working standards, including copiers
· Supports program hospitality events
· Maintain News bulletin boards
· Update the website as needed.
· Update syllabus storage and textbook information
OTHER DUTIES/RESPONSIBILITIES
Performs other related duties as requested by Program.
Requirements
Knowledge/Skills/Abilities
· Keyboarding skills of approximately 50 w.p.m.
· Current computer skills, to include word processing, knowledge of internet, email and database management (Excel, Access).
· Solid written and oral communication skills.
· Professional and courteous telephone skills.
· Attention to detail and record keeping skills.
· Skilled command of grammar and spelling.
· Capacity to prioritize and organize work requests and projects, often under pressure.
· Ability to use common office machines such as photocopier, multi-line telephone systems, fax machines.
· Excellent interpersonal skills and public relations skills, including ability to work cooperatively with culturally and linguistically diverse students, clients, staff, faculty, and public.
· Willingness and ability to comply with Institute policies, procedures, and mandates.
