3 X Sales Development Consultant

Rentokil Initial:

Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.

We operate in over 65 countries and we are ranked in the top 3 in 63 of those.

We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.

Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.

Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity.

We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in the country. You would be supporting the business in EAST AFRICA - Nakuru and Nairobi Kenya in Pest Control and Wash Department.

JOB PURPOSE

As a Sales Development Executive (SDC), you'll be the first point of contact for new prospects, responsible for building relationships and generating interest in our products & Services. Through effective communication and strategic outreach, you’ll identify and qualify new potential customers, setting the stage for our sales team to drive revenue growth.

PRINCIPAL DUTIES & RESPONSIBILITIES

1. Prospecting:

• Identify and research potential new customers through various channels, including LinkedIn,  databases, and cold calling.
• Build and maintain a robust pipeline of qualified leads.

2. Outbound Outreach:

•  Execute effective outbound campaigns, including cold calling, emailing, and social selling.
•  Deliver persuasive pitches to generate interest and schedule meetings.

3. Lead Qualification 

•  Assess leads based on predetermined criteria to determine their fit and potential value.
• Gather essential information about prospects, including their needs, pain points, and decision-making processes.

5. Sales Process:

•    Guide prospects through the sales funnel, ensuring a smooth and efficient experience.
•    Collaborate with the sales team to hand off qualified leads for closing.

6. Data Management:

•    Accurately track and update customer interactions and pipeline activity in our CRM system.
•    Generate detailed reports on key metrics, such as call volume, email open rates, and meeting bookings.

KEY PERFORMANCE INDICATORS

1. Number of Leads Generated (Monthly): Target of leads generated per month.

2. Qualified Lead Percentage: Percentage of generated leads that meet qualification criteria.

3. Lead Conversion Rate: Percentage of qualified leads converted into sales opportunities.

4. Outbound Call/Email Volume (Daily): Target number of calls/emails to generate and nurture leads.

5. Meeting Set Rate: Number of appointments or demos scheduled with qualified leads.

6. Lead-to-Opportunity Conversion Rate: Percentage of leads that advance to the opportunity stage.

7. Quota Attainment: Percentage of lead generation target achieved.

8. Pipeline Value: Value of potential opportunities in the sales pipeline attributed to the SDE.

Requirements

Key requirements

•  Proven track record in sales, preferably in a B2B environment.
• Computer Proficient Word, Excel & Powerpoint 
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time management skills.
• Self-motivated and results-oriented with a positive attitude.

PERSONAL ATTRIBUTES

• Self-Motivated: Ability to work independently and maintain a high level of enthusiasm and energy without constant supervision.
• Goal-Oriented: Focused on achieving targets, driven by results, and consistently working towards meeting lead generation and sales goals.
• Strong Communication Skills: Clear, persuasive, and confident in both written and verbal communication when engaging with prospects.
• Resilience: Capable of handling rejection and setbacks, maintaining a positive attitude and persistence in outreach efforts.
• Adaptability: Comfortable in a fast-paced environment and able to adjust strategies based on changing market conditions or sales tactics.
• Time Management: Effective in prioritizing tasks and managing time to meet deadlines, including making a high volume of calls/emails.
• Curiosity: A strong desire to learn about prospects' needs, industry trends, and how to improve the lead generation process.
• Attention to Detail: Careful in handling and updating lead data in the CRM, ensuring accurate records for reporting and follow-ups.
• Problem-Solving: Quick thinking and resourceful when overcoming challenges related to lead generation or customer objections.
• Team Player: Able to collaborate well with sales, marketing, and other internal teams to optimize lead generation efforts and share insights.

Benefits

1. Competitive compensation package, including base salary and commission.
2. Company Car - Mobile Phone & Allowance - Laptop
3. Comprehensive benefits package, including health insurance, Pension, Life Assurance 
4. A collaborative and supportive work environment with a focus on professional growth.
5. The chance to work with a Global Service Provider.