**This is a 2nd shift position**
** Hours are 10am- 8pm; Monday through Friday **
Objective
The Hose Shop Technician is responsible for repairing and rebuilding hose assemblies for both internal and external customers
Responsibilities
- Repairing and rebuilding hose assemblies for both internal and external customers.
- Research hydraulic fittings and hoses
- Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.
- Ordering and return of parts, exchange program fittings
- Disassemble, inspect and recondition exchange fittings.
- Maintains company issued equipment and tools, keeping them in good working order.
- Adheres to all safety rules and maintains good housekeeping (5S) in shop area.
Qualifications
- Knowledge, skills and abilities typically acquired through a high school education or equivalent.
- 1-3 years of mechanical experience preferred, mechanical aptitude required.
- Solid understanding of work area metrics, takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a “self starting” ability to daily work and proactively making improvements to the work process.
- Exhibits good problem solving skills; is ably to identify problems, solicit other’s opinions and offer valid solutions. Interprets and applies policies, procedures and guidelines. Demonstrates a basic understanding of warranty administration.
- Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.
- Is able to project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates and customers.
- A strong knowledge of the product.
- Is able to operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel and data base systems such as DBSI.
- The ability to work over time and weekends.
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
