Job Title: 2025 Ballpark Operations - Fielder
Department: Ballpark Operations
Reports To: Manager, Ballpark Operations
Status: Seasonal, Non-Exempt
Primary Objective: Contribute to guests' exceptional experiences at the ballpark by distributing promotional items at assigned locations and leading various attractions located throughout the ballpark.
Apply now for the Mariners 2025 Event Staff Team!
At the Seattle Mariners, you will find a diverse, passionate, innovative team of people who work to live our mission every day. We play in an iconic ballpark – T-Mobile Park– in one of the most beautiful, vibrant, and dynamic cities in the world.
We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2025 and a variety of concerts and special events. We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team.
Event Staff Team Members enjoy free ORCA Cards, 30% Employee Discount, Meal Discount, Complimentary Tickets and Subsidized Parking & Free Shuttle Service.
Applications will be reviewed between December 2024 and January 2025
Essential Functions:
• Welcome guests to the ballpark with energy, excitement, and friendly demeanor.
• Support promotional item distribution: welcome and energize guests, organize and distribute promotional items at gates and select areas throughout the ballpark.
• Adhere to rules regarding promotions given to exclusive/specific groups. Independently lead attraction operations, including:
• Leading Speed Pitch Operations: by managing the overall attraction operation, handling card machine and settlements.
• Leading Kids Corner: greeting guests, assuring safe practices are being upheld in batting cages, tracking equipment inventory, calling in Found and/or Found Children,
• Leading Kids Club operations: Issuing club passes, assuring all booths are stocked and supplied with giveaways, teaching/troubleshooting the Kids Club sign-up process with prospective members, effectively communicating with Mariners guests, working with the Mariners Marketing team to perform other Kids Club duties as assigned,
• Leading Playfield area: Ensuring the play area stays at or just under capacity, and all kids have a fun and safe time on our equipment.
• Will perform all attraction functions independently, with the ability to multi-task duties simultaneously.
• Greet guests with a positive, professional and helpful demeanor upon arrival and departure of the ballpark; offer assistance including directions, wristbanding, and orientation to specific location as needed
• Monitor assigned area at all times; be on constant watch for injuries that may result from a foul ball, a home run ball, a slip and fall, etc.
• Proactively identify issues or guest concerns and address with management.
• Attend all mandatory Team Member meetings and training.
• Will perform other duties as assigned.
Education and Experience:
•High school diploma or GED preferred.
•Must be at least 16 years of age. 18 years of age or older preferred. Previous experience in a customer-driven environment preferred.
Competencies, Knowledge, Skills and Abilities (KSA's):
• Ability to handle money and skilled in mathematics (addition, subtraction)
• Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.
• Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt. Identifies and corrects errors. Is careful, alert and accurate, paying attention to details of the job.
• Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
• Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Understands and supports the team and is quick to volunteer to assist others. Others view most interactions as being positive with a willingness to achieve common goals. Effective in working with others to cooperatively solve problems. Workplace behavior is consistently respectful of others.
• Possesses specific abilities for each attraction position above.
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests. Is diplomatic, tactful and professional in all forms of communication.
• Makes decisions and takes actions that contribute to exceptional experiences for guests.
• Physical Activities and Working Conditions:
• Must be available to work a variety of shifts including days, evenings, weekends, and holidays.
• Must be available for large scale events throughout the calendar year that require full staffing levels including concserts and all Saturday home games. Outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
• Must be able to stand and/or walk for the duration of a baseball game or event.
• Safely move boxes, equipment, or other items. May include lifting, carrying, pushing, pulling, and using equipment such as hand carts and pallet jacks.
• Must be able to independently move up to 30lbs and 50lbs with a partner frequently.
The Mariners are committed to providing competitive pay, perks, and benefits packages for our valued Team Members.
The anticipated starting pay for this seasonal role is $22.00 per hour.
All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.
This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act.
