Job Title:       2024 Event Staff Retail Sales Associate  

Department:  Merchandising  

Reports To:   T-Mobile Park Team Store Manager / Manager, Souvenirs  

Status:           Seasonal, Nonexempt  

Primary Objective:  Responsible for contributing to revenue and sales goals by proactively assisting guests, providing courteous and friendly service to all guests while maintaining a clean and organized work environment.   

Apply now for the Mariners 2024 Event Staff Team!   

At the Seattle Mariners, you will find a diverse, passionate, innovative team of people who work to live our mission every day. We play in an iconic ballpark – T-Mobile Field – in one of the most beautiful, vibrant, and dynamic cities in the world.   

We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2024 and a variety of concerts and special events.  We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team.  

Event Staff Team Members enjoy free ORCA Cards, 30% Employee Discount, Meal Discount, Complimentary Tickets and Subsidized Parking,  Free Shuttle Service and participation in the Mariners 401K plan based on eligibility.  

Essential Functions:  

• Adhere to the Mariners Selling System with all guest interactions.
• Approach all guests with a friendly and helpful demeanor; assist them with merchandise and make merchandise recommendations when asked.
• Maintain comprehensive understanding of current merchandise and promotions in all categories along with general ballpark knowledge.
• Complete guest checkout transactions on store’s POS/computer system and balance register at the end of shift.
• Maintain a clean and organized store environment. Actively organize, size, and straighten displays throughout shift.
• Assist with store freight as needed, including unloading, and moving boxes and other containers of merchandise in a timely manner.
• Use provided tools such as a ladder or merchandise grabber to access out-of-reach items for guests.
• Use provided tools such as step stools and portable display racks to set up and display or arrange merchandised for sales promotions as assigned.
• Complete all tasks and assigned duties.
• Fill out all forms neatly and accurately.
• Attend all mandatory Team Member meetings and trainings.
• Will perform other duties as assigned.

 Education and Experience:  

• High school diploma or GED required.  Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
• A minimum of six (6) months of previous retail guest service experience preferred.

Competencies, Knowledge, Skills and Abilities (KSA’s):  

• Ability to compute basic math (addition, subtraction) to ensure proper change is given to guests.
• Knowledge of or ability to learn Point-of-Sale computer systems.
• Must be able to work fluently in English; bi-lingual skills preferred.
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills.  Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests.  Is diplomatic, tactful and professional in all forms of communication.

• Understands and supports the team and is quick to volunteer to assist others.  Others view most interactions as being positive with a willingness to achieve common goals.  Effective in working with others to cooperatively solve problems.  Workplace behavior is consistently respectful of others.
• Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
• Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt.  Identifies and corrects errors.  Is careful, alert and accurate, paying attention to details of the job.
• Makes decisions and takes actions that contribute to exceptional experiences for guests.

• Must be able to work as part of a team in a fast-paced environment.
• Strong verbal communication skills; speaks to guests and other team members clearly and respectfully.
• Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.

Physical Activities and Working Conditions:  

• Must be able to work games and assigned events including days, evenings, nights, weekends, and holidays.
• Must be able to move up to 20 lbs. frequently and up to 50 lbs. occasionally.
• Frequent to constant walking and standing on concrete or carpeted floor.
• Must be able to climb ladders and stairs
• Must have functional manual dexterity to operate computer system.

The Mariners are committed to providing competitive pay, perks, and benefits packages for our valued Team Members.  

The anticipated starting pay for this seasonal role is $22.00 per hour.   

All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.  

This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act