Deadline Date: Wednesday 9 October 2024
Requirement: Satellite Imagery Basemap Processor for Foundation Imagery Layer
Location: Off-Site
Note: Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs
Period of Performance: 2024 BASE: As soon as possible and not later than 11 November 2024 – 31st December 2024 with possibility to exercise sprints from the following options:
• 2025 Options: 1st January 2025 until 31st December 2025
• 2026 Options: 1st January 2026 until 31st December 2026
• 2027 Options: 1st January 2027 until 31st December 2027
• 2028 Options: 1st January 2028 until 31st December 2028
Required Security Clearance: No Security Clearance Required
PART 1 – BIDDING INSTRUCTIONS
1.1. Technical Proposal
Bidders shall include in the Technical Proposal:
1. CVs of candidates of the proposed team, clearly indicating relevant experience for the requirements, section 11 and qualifications, section 12 in the Statement of work (SoW).
2. Compliance matrix referring how each candidate meets each of the stated requirements, section 11 and qualifications, section 12 of the SoW, justified by relevant (project) experience.
3. Proof that Contractor`s Company possess:
• Valid ISO 9001: Quality management systems - certification
4. Statement that Contractor`s Company has valid experience through past projects in dealing with:
• ISO/IEC 27001: Information Security Requirements
• ISO 19157: Geographic information
1 INTRODUCTION
NATO Core Geographic Information System (Core GIS) Application Service provides a suite of data, services and products that ensure all phases of military operations are conducted on the same (geo-) spatial data and information. The NATO Information and Communication Agency (NCI Agency) located in The Hague, Netherlands, is currently providing data procurement and processing support to the NATO Core GIS and the wider NATO Command Structure (NCS).
Recently, a satellite imagery basemap has been procured, which needs to be processed to a Foundation Imagery Layer (FIL) to NATO Standards, in support of NATO’s situational awareness.
In parallel, new satellite and aerial imagery is provided in several ways. In order to maintain a recent dataset, this new imagery needs to be continuously integrated into the FIL. The JISR Centre is looking for several experienced satellite imagery processing experts to provide the required services.
2 SCOPE OF WORK
Scope of this project is to provide the relevant services for the complete FIL production cycle, consisting of:
A total of 3 candidates shall be provided by the bidding company, each of them able to work an all aspects of the project.
3 Roles and Responsibilities
This work will be carried out at the contractor’s premises. Access to the relevant NCIA networks and software can be established as needed. The work will be conducted during normal office hours following the NCIA The Hague calendar, as well as outside office hours and on weekends, if necessary.
The Contractors will be part of a team under the supervision of the NCIA project manager (PM) and will provide services using an agile and iterative approach using multiple sprints. Each sprint is planned for a duration of 4 weeks. The content and scope of each sprint will be agreed with the project manager and technical staff during the sprint-planning meeting.
The work shall be conducted in close collaboration between the Contractors and NCI Agency project manager as described below:
NCI Agency JISRC-GeoMetOc Services Branch: PM Project lead and main stakeholder
Contractor: To provide services and deliverables as identified above
4 DELIVERABLES AND PAYMENT SCHEDULE
Detailed resource assessments will be agreed during each sprint meeting as set out in Section 5.
Payments shall be dependent upon the successful acceptance of each sprint and the validation as set out under Section 5. All Invoices shall be accompanied with a Delivery Acceptance Sheet (DAS, Annex A) signed by the Contractor and project authority.
Each sprint has a duration of four weeks. The content and scope of each sprint will be agreed during the sprint‐planning meetings as covered in Section 5. Each payment milestone cycle is planned for a duration of one calendar month. Upon completion and validation of each sprint and at the end of the monthly milestone, all completed sprints can be submitted for payment.
The NCIA team reserves the possibility to exercise a number of sprints at a later time, based on the same sprint deliverable timeframe and cost, depending on project priorities and requirements.
In 2024, the following deliverables are expected from the service as set in this statement of work:
Deliverable 01: 1 Sprint to Develop Methodology:
Deliverable 02: 1 Sprint to Document Methodology
Deliverable 03: 1 Sprint of FIL production cycle
Payment Milestones will be end of the month for all the Sprints completed and accepted within the respective month
2024 OPTIONAL deliverables:
Deliverable 01: 1 Sprint of FIL production cycle
Deliverable 02: 1 Sprint of FIL production cycle
Deliverable 03: 1 Sprint of FIL production cycle
Payment Milestones will be end of the month for all the Sprints completed and accepted within the respective month
2025 OPTIONS: 01 January 2025 to 31 December 2025
Deliverable: Up to 36 sprints
Payment Milestones will be end of the month for all the Sprints completed and accepted within the respective month
2026 OPTIONS: 01 January 2026 to 31 December 2026
Deliverable: Up to 36 sprints
Payment Milestones will be end of the month for all the Sprints completed and accepted within the respective month
2027 OPTIONS: 01 January 2027 to 31 December 2027
Deliverable: Up to 36 sprints
Payment Milestones will be end of the month for all the Sprints completed and accepted within the respective month
2028 OPTIONS: 01 January 2028 to 31 December 2028
Deliverable: Up to 36 sprints
Payment Milestones will be end of the month for all the Sprints completed and accepted within the respective month
5 COORDINATION AND REPORTING
Due to the AGILE approach of this project, there is a need to define a set of specific arrangements between the NCI Agency and the contractor that specifically defines the deliverables to be provided for each sprint as well as their associated acceptance criteria. This includes sprint planning, execution and review processes, which are detailed below:
1. Sprint Planning:
Objective: Plan the objectives for the upcoming sprint
Kick-off meeting: Conduct a monthly meeting with the contractor to plan the objectives of upcoming sprints and review contractor`s manpower to meet the agreed deliverables.
Set sprint goals: Define clear, achievable goals for the sprint and associated acceptance criteria, including specific delivery targets, Quality standards as well as Key Performance Indicators (KPIs) for each task to be recorded in the sprint meeting minutes.
Agree on the required level of effort for the various sprint tasks.
Backlog Review: Review and prioritise the backlog of tasks, issues, and improvements from previous sprints.
Assess each payment milestone cycle duration of one calendar month. State of completion and validation of each sprint status and sign off sprints to be submitted for payment as covered in Section 4.
2. Sprint Execution
Objective: Contractor to execute the agreed “sprint plans” with continuous monitoring and adjustments.
Regular meetings between NCI Agency and the contractor to review sprint progress, address issues, and make necessary adjustments to the processes or production methodology. The Meetings will be physically in the office, or in person via electronic means using Conference Call capabilities, according to the NCI Agency project manager’s instructions.
Continuous improvement: Contractor to establish a continuous feedback loop to gather input from all stakeholders for ongoing improvements and their subsequent implementation depending on NCIA approval.
Progress Tracking: Contractor to use a shared dashboard or tool to track the status of the sprint deliveries and any issues.
Quality Assurance/Quality Check: Contractor shall ensure that the quality standards agreed for the sprint deliverables are maintained throughout the sprint.
Quality Control: NCIA to perform the Final Quality Control of the agreed deliverables and provide feedback on any issues.
3. Sprint Review
Objective: Review the sprint performance and identify areas for improvement.
At the end of each sprint, there will be a meeting between the NCI Agency and the Contractor to review the outcomes against the acceptance criteria comprising sprint goals, agreed quality criteria and Key Performance Indicators (KPIs).
Define specific actions to address issues and enhance the next sprint.
4. Sprint Payment
For each sprint to be considered as complete and payable, the contractor must report the outcome of their work during the sprint, first verbally during the retrospective sprint review meeting and then in writing within three days after the sprint’s end date. A report must be sent by email to the NCI Agency project manager, listing all the work achieved against the agreed tasking list set for the sprint.
The contractor's payment for each sprint will be depending upon the achievement of agreed Acceptance Criteria for each task, defined at the sprint planning stage. This will include specific delivery targets, quality standards as well as Key Performance Indicators (KPIs) for each task.
The payment shall be dependent upon successful acceptance as set in the above planning/review meetings. This will follow the payment milestones that shall include a completed Delivery Acceptance Sheet (DAS) – (Annex A) including the EBA Receipt number
Invoices shall be accompanied with a Delivery Acceptance Sheet (DAS) – (Annex A) signed by the Contractor and project authority.
If the contractor fails to meet the agreed Acceptance criteria for any task, the NCI Agency reserves the right to withhold payment for that task/sprint.
6 SCHEDULE
This task order will be active immediately after signing of the contract by both parties.
The BASE period of performance is as soon as possible but not later 11 November 2024 and will end no later than 31st December 2024.
If the sprints of the annual options are exercised, the period of performance is within 01 January to 31st December of the relevant year.
7 SECURITY
a. All Contractors/Sub-contractors shall be aware of all security rules pertaining to the handling of NATO classified information.
Personnel Security Clearance (PSC). Individuals who require access or may have access to information classified NC or above during the course of their duties shall have a PSC, at the appropriate level, which is valid for the duration of the authorized access. In addition, such individuals are required to:
Have a need-to-know;
Have been briefed on their security obligations in respect to the protection of NATO Classified Information; and
Have acknowledged their responsibilities either in writing or an equivalent method which ensures non-repudiation.
For this particular, all data will be classified no higher than NATO UNCLASSIFIED. Therefore, no PSC is required.
b. The work will be carried out remotely at the Contractor`s company site but with potential meetings at NCI Agency and NATO Command Structure Sites.
c. NCIA will provide access to relevant networks and resources as required by the project
8 CONSTRAINTS
All the documentation provided under this statement of work will be based on NCI Agency templates and/or agreed with the NCIA project manager.
All support, maintenance, documentation and required code will be stored under configuration management and/or in the provided NCI Agency tools.
All developed solutions, tools and code under this project will be property of the NCI Agency.
9 TRAVEL
The contractor will provide the services under this SOW at their own premises but may need to travel to NATO sites in support of the project including the NCI Agency in The Hague, NL as needed. The vendor may also host coordination meetings as required at its facility.
Once defined, travel costs will be set as a separate PO line with a not to exceed value to cover and reimburse of actual expenses upon submissions of all receipts and invoices in line with NCIA processes.
10 GENERAL REQUIREMENTS
Access for the contractor-owned end devices to all relevant cloud-based systems can be provided by NCI Agency. Working environment is at contractor’s office environment. The Contractor shall work at their company site with the exception of required travel to NATO Sites.
The contractor’s company must fulfil the following requirements:
Valid ISO 9001: Quality management systems - certification
Working environment is normal office environment. Technical configurations should be performed at contractor premises using its own licenses and transferred to NCIA once developed.
Alternatively, a solution can be provided via the NCIAgency GeoLab, to be agreed with the NCIAgency Project Manager.
Multiple contractors must accomplish this work, with one individual identified as the primary contractor for a certain sprint. In the event that a contractor leaves during the contract period, a new contractor who has the proven required qualifications and is evaluated qualified and suitable shall replace them, having received a training and handover of the performed history of the project.
All normal NCI Agency Terms and Conditions apply.
All contractors shall be provided as a bundle by a single company.
The contractors will work under an NCI Agency contract. They will access the networks of the NCI Agency as a member of the JISR Centre under the supervision of the FIL Project manager or delegated staff.
All contractors need to be able to work in a team approach synchronised by the providing company.
The NCIA PM will interact primarily with the Manager/Support-Coordinator as the main Point of Contact.
11 SPECIFIC REQUIREMENTS
The GeoMetOc Branch requires the support of contractors for the execution of geospatial production related tasks performed in support of NATO operations.
Under the direction of the FIL Project manager, the incumbents will perform the following duties:
The list of activities may expand as urgent operational requests emerge and qualification of the candidate allows.
Close coordination of all activities with the NCI Agency Project Manager (PM) as well as strict adherence to agreed timelines is mandatory.
12 REQUIRED QUALIFICATIONS
[See Requirements]
13 .GENERAL PROVISIONS
NCIA Recognised Business hours/Holidays: NCIA-The Hague official holiday schedule applies and will be provided to the contractor.
NCIA Hours of Operations: Monday to Thursday 0830 – 1700 and Friday 0830 – 1500 (CET)
Contractor Furnished Services: Contractor shall furnish everything required to perform the contract except for the items specified and covered under NCIA Furnished Property and Services below.
NCIA Furnished Property and Services: Access to relevant Geospatial data processing networks can be provided by NCIA as agreed in sprint meetings.
Requirements
12 REQUIRED QUALIFICATIONS
