Provide employee benefits advice and support to management and colleagues whilst ensuring accurate and efficient administration of employee benefits.
KEY WORK OUTPUTS & ACCOUNTABILITIES
- Provide an effective and efficient channel between the company and its employees (i.e. members and appointed representatives of the organisation) through provision of advice, query resolution, administrative service, communication, training and education.
- Demonstrate a good understanding of the Employee Benefits (medical scheme, retirement fund, group risk, employee wellness programme, gap covers, expatriation health benefits etc.) industry and the products available in the market;
- Ensure that members understand the benefits, exclusions, administration processes and procedures of their appointed schemes/funds;
- Advise members who are leaving their employers (retirement/resignations) of their options
- Conduct and arrange onsite member assist sessions, inductions, and training sessions. Ensure meeting notes/minutes are sent out for these engagements.
- Administer monthly payroll input accurately and timeously.
- Process monthly contributions and claims to the relevant funds for the different entities accurately and timeously
- Administer and process funeral benefits, home loans as required by employees
- Accurate leave management
- Provide informed and competent advice/consultation to employees regarding all types of leave and employee benefits with reference to company policy and SA labour legislation.
- Provide monthly productivity reports to management
Requirements
- Attention to detail and a proactive attitude
- Ability to organise and prioritise
- Good interpersonal skills
- Critical Thinker and problem solver
- Team player
- Good time management skills
QUALIFICATIONS & EXPERIENCE:
- Matric certificate or equivalent
- Computer literate - MS Office
- Above average numeracy skills
- Experience/understanding of employee benefit schemes, medical aid
- 3 years or more HR and employee benefits experience in an advisory or administrator role
- HR degree/diploma
- Knowledge and experience with VIP
Benefits
Medical Aid
Pension Fund
